Powerful notification control
Easily notify one or more people when a ticket is updated - via screen, email, SMS or a mixture to suit your preferences
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Introducing TixelA powerful ticket support system with Developers and Design Agencies in mind.Manage your projects, handle the support and keep your customers informed when things are fixed & updated. -
✔ No installation required✔ Works on any device✔ Cloud based✔ Access anywhere -
Improved Customer ServiceFor less than 3 cups ofCoffee a month!
Ticket Support / Helpdesk System
Tixel is a Cloud-based application which can be your ticket support / helpdesk system. It caters for technical, sales, managers and directors... as well as your clients, who can also log in to create, update & track their tickets. It's a great tool for improving productivity, communication and providing great customer support.
Love your Clients
Give your clients full visibility on your projects or support tickets, keeping them always up to date
Faster results
Provide your team the tools to prioritise and streamline their workload
Greater visibility
Give yourself a powerful overview of all your projects, clients and tickets
Proven
We love Tixel so much we use it, and our clients benefit from fantastic customer support
Easy ticket creation
Create tickets directly from a CMS/Application or via the branded Tixel portal. Client users can log in directly!
Workload & statistics
Task lists, ticket queues, performance and statistics for tickets opened, updated and closed.
Customisable & Brandable
Skinnable with your branding, adjustable screen layouts, filters and much more!
Fully Audited
Every action in Tixel is audited for full accountability, tracking and data integrity
Software API
Want your application to talk to Tixel? No problem, just work with the Tixel API
...there's so much more to love, we recommend you try it for free
Single Company
Multiple Projects
£12 per/month *
- Single client
- Access through tixelsupport.co.uk
- Branded as Tixel
- 100 users
- 3000 projects
- Unlimited tickets
- 20GB storage
The single company package is perfect for a team that has a set of internal projects or a company with their own support board.
Agency
Multiple Clients & Projects
£32 per/month *
- Create multiple clients
- Use of own domain
- Bespoke design to match your corporate identity
- Unlimited users
- Unlimited projects
- Unlimited tickets
- Unlimited storage
Our top tier package is perfect for agencies that support multiple companies. Tixel is branded to your corporate identity and you can use your own domain.
Unbeatable value
We believe our solution is the best pound for pound ticket solution in the UK. Don't believe us? These are similar packages from the industry leaders:
Zendesk
Zendesk's middle tier package is £44 per user per month. Lets assume you have 5 users -
thats £2,160 a year!
Freshdesk
Zendesk's 'garden' tier package is £25 per user per month. Again, assume you have 5 users - thats
£1,500 a year!
Tixel
We allow unlimited users, but lets assume the same 5. At our top tier, thats just £384 a year! A saving of at least £1,116 year!
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Try it for free!
To get started complete the form above and we will start you on the top tier package for 30 days, free of charge!
* prices are excluding VAT and are billed monthly or annually depending on what you prefer.